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Apartment Community Survey

Pen CheckMark_smaller.pngIn an effort to better serve our residents we would like to find out how satisfied you are with your apartment community.

Your participation in this survey is very important. Your answers to these questions will give us a good idea of how well the Management of your property is meeting the commitments it makes to you-the Customer.

A head of the household should fill out this survey. Please think of the past year when you answer each question.

Please be sure to answer all questions.

How satisfied are you with your unit/home?





 
How satisfied are you with your property/building?





 
How satisfied are you with your neighborhood?





 
The office staff is responsive to your concerns. Do you...





 
How satisfied are you with your property/building's management?





 
Over the last year, how many times have you called for maintenance or repairs?




 
If you called for NON-EMERGENCY maintenance or repairs, the work was usually completed in... (Non-Emergency examples: a leaky faucet or a broken light.)





 
If you called for EMERGENCY maintenance or repairs, the work was usually completed in... (Emergency examples: toilet plugged up or gas leak.)




 
How satisfied are you with how easy it was to request repairs?





 
How satisfied are you with how well the repairs were completed?





 
How satisfied are you with how well you were treated by the person you contacted for the repairs?





 
How satisfied are you with how well you were treated by the person doing the repairs?





 
How satisfied are you with the upkeep of the Common Areas? (Examples: stairways, walkways, hallways, etc.)





 
How satisfied are you with the upkeep of the Parking Areas?





 
How satisfied are you with the upkeep of the Recreation Areas? (Examples: playgrounds or other outside area.)





 
How satisfied are you with the upkeep of the Exterior of the Buildings?





 
How often are abandoned cars a problem in your apartment community?




 
How often is noise a problem in your apartment community?




 
How often is trash or litter a problem in your apartment community?




 
Would you recommend your apartment community to a friend or family member seeking housing?


 

 
 
      
    

- Quality Housing at an Affordable Price

- Exceptional Maintenance Service

- A True Commitment to Excellence

- Friendly, Professional

  On-Site Management

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